Follow Us:

Customer Engagement


Go beyond sales force automation with Dynamics 365 Sales to better understand customer needs, engage more effectively, and win more deals.

Turn relationships into revenue
Turn relationships into revenue
Icon Enable smarter selling with contextual AI
Enable smarter selling with contextual AI

Focus on the right customers, build trusted relationships, and take swift action with a solution that unifies relationship data and provides contextual AI-driven insights.

Icon Empower sellers to build relationships
Empower sellers to build relationships

Keep the focus on relationships with unified sales solutions and data across LinkedIn Sales Navigator and Dynamics 365 Sales.

Icon Boost sales productivity with seamless tools
Boost sales productivity with seamless tools

Free up more time for selling with a streamlined sales process that’s supported by familiar and cohesive tools and intelligent optimization.

Icon Improve coaching and sales performance
Improve coaching and sales performance

Effectively coach sellers with data-driven feedback and make decisions based on real-time data and emerging trends. Drive revenue with pipeline analysis, deal insights, relationship analytics, and conversation intelligence.

icon Microsoft Dynamics 365 01
Increase sales profitably with advanced insights

Identify and replicate successful sales calls with conversation intelligence and help sales teams sell smarter with contextual AI-driven insights.

Icon Innovate with sales solutions built to evolve
Innovate with sales solutions built to evolve

Drive innovation with adaptable and scalable sales solutions that are easy to tailor, extend, and connect to other applications and services you already use.

Customer Service

Build brand affinity and customer loyalty with Dynamics 365 Customer Service. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalized experiences.

Earn customers for life
Earn customers for life
Icon Personalize service
Personalize service

Deliver the tailored service customers expect across channels with AI-enabled experiences and insights to proactively resolve problems and ensure peace of mind.

Icon Empower teams
Empower teams

Give your teams the right tools to intelligently handle routine requests and resolve more complex issues.

Icon Unify technology
Unify technology

Simplify agent and customer experiences through one complete source of customer data using a single, extensible platform.

Field Service

Deliver exceptional customer experiences using Dynamics 365 Field Service to dispatch the right resource at the right time to the right place—with all the tools to succeed the first time.

field service
Resolve service issues the first time, every time
Icon Deliver service proactively
Deliver service proactively

Predict, detect, and resolve field service issues before your customers even know there’s a problem, ensuring consistent and dependable operations.

Icon Schedule resources intelligently
Schedule resources intelligently

Dispatch technicians when and where they’re needed most, delivering exceptional on-site customer experiences while optimizing your resources and costs.

Icon Fix issues successfully
Fix issues successfully

Ensure your technicians have the time, tools, and information they need to resolve problems the first time, building customer trust and loyalty.


Increase customer demand for your products and services, create seamless customer experiences, and improve marketing results with Dynamics 365 Marketing.s

Turn prospects into business relationships
Icon Create and nurture leads
Create and nurture leads

Run targeted, multi-channel campaigns and personalize each buyer’s journey to generate more sales-ready leads.

Icon Align sales and marketing
Align sales and marketing

Create seamless customer experiences through marketing automation, shared data, and processes connected to

Icon Make informed decisions
Make informed decisions

Improve automated marketing performance with AI-driven insights, lead scoring, and custom dashboards, plus gain a 360-degree view of customers through integration with Dynamics 365 Customer Insights.

Icon Grow with an adaptable platform
Grow with an adaptable platform

Personalize and extend the capabilities of your app by connecting it with the apps and services you already use, plus use built-in privacy features to help you comply with GDPR regulations.

Project Service Automation

Build trusted customer relationships by delivering outstanding project experiences. Dynamics 365 Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.

project service automation
Profit from your projects
Icon Manage projects with confidence
Manage projects with confidence

Plan and deliver successful projects using a predictable and customer-centric service delivery model.

Icon Optimize your resources
Optimize your resources

Anticipate resource demand and ensure the right resources are on the right projects, keeping utilization high.

Icon Forecast project profitability
Forecast project profitability

Prioritize project-based sales opportunities with built-in intelligence to plan for successful outcomes.

Icon Increase productivity
Increase productivity

Empower your service professionals to deliver their best work through intuitive and collaborative tools.

Icon Innovate with a modern and adaptable platform
Innovate with a modern and adaptable platform

Drive innovation with an application that’s easy to tailor, extend, and connect to other apps and services you already use.